Privacy Policy

1. Introduction

JCN Cleaning ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Property address for cleaning services
• Payment information (processed securely via our payment providers)
• Any other information you choose to provide in contact forms or correspondence

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your bookings and payments
• Communicate with you regarding your service and enquiries
• Send you updates, promotional materials, and other information (only if you have opted in)
• Improve our website and services
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the GDPR and other data protection laws, you have the right to access, correct, or delete your personal data. You also have the right to object to the processing of your data or request data portability.

7. Cookies

Our website may use cookies to enhance your experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.